In order to guarantee the quality and price advantage of the part, XGMA parts adopt unity purchase, or they are manufactured by XGMA; purchase, storage and the sales are separate from each other strictly; All parts for each new and old models are abundant in the headquarters, and the sales network of parts in China is very complete; the part delivery is timely and convenient.
I. Contact information of parts business department:
Service Telephone：+86-592-5822357
E-mail: XGMA_service@xiagong.com
Marketing Department Telephone：+86-592-2360086
E-mail: marketing@xiagong.com
Business Enquiry：+86-592-2360009
E-mail: zlong@xiagong.com
II. Dealers contact information:
The part agent is integrated with machine agent, and the customer can enjoy the nearest excellent service; if there is no dealer in your area, please contact the sales representative.
III. Place an order:
1.Contact the nearest XGMA dealer for purchase, and you can enjoy our quick and convenient service.
2. When you contact the sales representative, please fill in:
(1)Parts name, PDM number, applicable model, and required amount;
(2)Delivery means, receiver address, contact person, telephone number;
(3)Invoice information, mail address
3. Delivery upon payment, and the balance is performed according to actual expenditure.
IV. Parts warranty service:
1. The warranty period of XGMA parts is six moths after B/L date or three months after the parts sold by the agent to the customer, whichever comes first.
2. If quality problems occur during warranty period, XGMA will not bear the responsibility for consequential losses.
3. The detailed claiming method, please refer to relevant articles in XGMA Service Management Manual.
4. The warranty service will be denied in the following conditions:
(1)incorrect assembly, use, service and maintenance;
(2)accessories such as door lock, electrical elements, glass, filters, and etc.
(3)wear parts such as bucket teeth, blade, pin axle, axle sleeve, brake disc, and etc. |
